TVCrownTVCrown
Menu

How to switch between VPN and NO-VPN playlists

Add or select the playlist that matches whether your VPN is on or off.

In TVCrown TiviMate

  1. Open TiviMate.
  2. Go to Settings → Playlists.
  3. Select Add Playlist.
  4. If a VPN is connected, choose “Tvcrown (use with VPN)”.
  5. If a VPN is not connected, choose the normal / NO-VPN playlist.
  6. Load the playlist, then go back and try your channels.

Related articles

VPN

How to use TVCrown with a VPN

If a VPN is connected, use the VPN playlist. If it is not, use the normal playlist.

VPN

Which playlist should I use?

NO VPN: use the normal playlist. VPN: use the VPN playlist.

TVCrown TiviMate

How to switch playlists

Change the active TiviMate playlist when you turn a VPN on or off.

Error 511Error codes

Error 511 — VPN / Playlist mismatch

You are using the wrong playlist for your VPN connection.

Error 403Error codes

Error 403 — VPN playlist used without VPN

The VPN playlist is selected, but you are not connected to a VPN.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
Download apps Get my credentials

Or message us directly