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Which playlist should I use?

NO VPN: use the normal playlist. VPN: use the VPN playlist.

Choose the matching playlist

No VPNUse the normal / NO-VPN playlist

If you are not connected to a VPN, keep the standard TVCrown playlist selected.

VPN connectedUse the VPN playlist

In TiviMate, choose “Tvcrown (use with VPN)” after the VPN is connected.

Where to find playlists

In TVCrown TiviMate, open Settings → Playlists → Add Playlist. Select the normal TVCrown playlist when you are not using a VPN, or “Tvcrown (use with VPN)” when you are connected to a VPN. In other Xtream Codes or M3U apps, use the matching playlist URL from the Client Area.

Related articles

VPN

How to use TVCrown with a VPN

If a VPN is connected, use the VPN playlist. If it is not, use the normal playlist.

VPN

How to switch between VPN and NO-VPN playlists

Add or select the playlist that matches whether your VPN is on or off.

Error 511Error codes

Error 511 — VPN / Playlist mismatch

You are using the wrong playlist for your VPN connection.

Error 403Error codes

Error 403 — VPN playlist used without VPN

The VPN playlist is selected, but you are not connected to a VPN.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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