- Open Settings → Playlists.
- Add or select the playlist that matches your VPN status.
- VPN on: “Tvcrown (use with VPN)”.
- VPN off: the normal / NO-VPN playlist.
- Return to Live TV and try a channel.
How to switch playlists
Change the active TiviMate playlist when you turn a VPN on or off.
Support
Still need help?
Can't find the solution? Our support team can help.
When you contact support, include:
- Your username and password
- The device you are using (for example Fire Stick, Samsung TV, or phone)
- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
- Whether a VPN is turned on
- Whether the issue affects one channel or all channels