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TVCrown TiviMate help

Add your playlist, switch VPN playlists, refresh content and fix common TiviMate issues.

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TVCrown TiviMate is the recommended app for most customers. Install it from the Download page, then add your TVCrown playlist. If you use a VPN, select the VPN playlist.

Popular TiviMate guides

Related articles

TVCrown TiviMate

How to add your TVCrown playlist

Add the TVCrown playlist in TiviMate from Settings → Playlists.

TVCrown TiviMate

TiviMate VPN setup

Connect the VPN first, then add the “Tvcrown (use with VPN)” playlist.

TVCrown TiviMate

TiviMate error codes

Look up the number TiviMate shows, such as 511, 403, 451 or 407.

TVCrown TiviMate

TiviMate login problems

Copy your username and password from the Client Area. Avoid extra spaces.

Devices

Fire Stick / Fire TV setup

Install with Downloader, then log in with Client Area details.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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