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TiviMate buffering

TiviMate buffering is usually internet, Wi-Fi, VPN or a single stream — not automatically a TVCrown outage.

Follow the main buffering guide. Start by trying another channel, then restart TiviMate. If you use a VPN, confirm the VPN playlist is selected.

Related articles

Buffering

Channels are buffering

Buffering can come from internet, Wi-Fi, VPN, the device, the router, one stream, or a server-side issue.

Devices

Check your internet

TVCrown needs a stable connection. Other apps should also work at the same time.

Devices

Restart your router

Unplug the router for 30 seconds, then plug it back in and wait for Wi-Fi to return.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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