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How to refresh your playlist

Reload the TiviMate playlist after renewing or changing settings.

  1. Open TiviMate.
  2. Go to Settings → Playlists.
  3. Select your TVCrown playlist.
  4. Choose Update or Refresh if shown.
  5. Wait for the playlist to finish loading, then try again.

Related articles

TVCrown TiviMate

How to update your playlist

Update TiviMate so new channels, movies or a renewed subscription appear.

Channels & content

How to refresh channels

Update or reload the playlist, then restart the app.

Subscription

I renewed but the app still shows expired

Restart the app and refresh the playlist after a renewal.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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