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Only some channels don’t work

If most channels work, the problem is likely limited to those streams.

If only some channels fail, try those channels again later. This can happen when a specific stream is unavailable. It does not automatically mean your account or the whole service is down.

Related articles

Channels & content

One channel is down

A single channel can be unavailable even when the rest of TVCrown is working.

Error 407Error codes

Error 407 — Stream down

This specific stream or channel may currently be unavailable.

Channels & content

Channels are not loading

First decide whether one channel, many channels, or everything is affected.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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