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Error 407

Error 407 — Stream down

This specific stream or channel may currently be unavailable.

What does it mean?

This error can indicate that the specific stream or channel is down.

What to do

  1. Try another channel.
  2. Try again later.
  3. Check whether the issue affects one channel or all channels.
  4. If many channels are affected, check Service Status, then contact support.

When to contact support

Contact support if many channels are affected, not just one.

Related articles

Channels & content

One channel is down

A single channel can be unavailable even when the rest of TVCrown is working.

Channels & content

Only some channels don’t work

If most channels work, the problem is likely limited to those streams.

Channels & content

All channels are down

When everything fails, check internet, subscription, playlist, VPN and service status.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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