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How do I renew?

Renew from your usual TVCrown order flow, then refresh the app.

When your service is close to expiry, renew using the same plans on the Pricing page or by contacting support. After payment is confirmed, restart the app and refresh the playlist. If Error 451 remains, wait a minute and try again.

Related articles

Subscription

My subscription expired

An expired account will not load channels until you renew.

Subscription

I renewed but the app still shows expired

Restart the app and refresh the playlist after a renewal.

Error 451Error codes

Error 451 — Subscription expired

Your subscription has expired and needs to be renewed.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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