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Error 461

Error 461 — Global user-agent block

This app type may be blocked at a system level.

What does it mean?

This error can indicate a global user-agent block. In simple terms, the app you are using may not be allowed right now.

What to do

Restart the app first. If that does not help, reinstall it from the Download page. If Error 461 is still there, contact support with your username and the app you are using.

When to contact support

If this continues after restarting or reinstalling the app, contact support.

Related articles

TVCrown app

Restart your app

Fully close TVCrown TiviMate or the TVCrown app, then open it again.

TVCrown app

How to install TVCrown

Download the TVCrown app or TVCrown TiviMate from the Download page.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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