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Error 454

Error 454 — Empty user agent

The app or device may not be sending the required app information.

What does it mean?

This error can indicate that the application or device is not sending the required user-agent information.

Try these steps

  1. Close the app completely and open it again.
  2. Restart your device.
  3. If the issue continues, uninstall the app and install it again from the Download page.

When to contact support

If restarting or reinstalling the app does not resolve Error 454, contact support.

Related articles

TVCrown app

Restart your app

Fully close TVCrown TiviMate or the TVCrown app, then open it again.

TVCrown TiviMate

How to restart TiviMate

Fully close TiviMate, then open it again.

TVCrown app

How to install TVCrown

Download the TVCrown app or TVCrown TiviMate from the Download page.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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